Tuesday, October 05, 2004

NLP news

Contact Center Coordination
Line 56 News - USA
... For ABN AMRO, eGain developed a virtual assistant (bot) to guide busy financial professionals with natural language queries and avoid a 20-document search ...

Knowledge is power
MSI Magazine - Oakbrook,IL,United States
... of National employees--product managers, field sales and service engineers, and Web designers--can log onto the system and use natural language commands to ...

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