CONTACT Centers Await Next-Generation Speech
CRM Daily - USA
... On other hand, he says, with a speech-enabled application built on a natural-language platform, an application can handle a call by asking the customer outright ...
MICROSOFT showcases research initiatives
WindowsForDevices - Palo Alto,CA,USA
... speech recognition, user-interface research, programming tools and methodologies, operating systems and networking, graphics, natural language processing, and ...
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